Number plate FAQ

UK Number Plate Supplier FAQ

1. What documents are required to purchase a number plate?

To legally purchase a number plate in the UK, you need to provide:

• Proof of identity: (e.g., driving licence, utility bill, passport)
• Proof of entitlement to the registration: (e.g., V5C vehicle registration certificate, V750 certificate of entitlement, or V778 retention document)

2. Do you supply road-legal number plates?

Yes, we supply road-legal number plates that comply with UK standards, including the correct font, size, and spacing as per the British Standard BS AU 145e.

3. Can I customize my number plate design?

Yes, you can customize certain elements such as the border, flags (e.g., GB, Union Jack, or EU flag), and font style (for show plates). However, for road-legal plates, customizations must comply with UK regulations.

4. What are "show plates"?

Show plates are decorative number plates that are not intended for road use. You can fully customize them, including fonts, colors, and designs. However, they are illegal to use on vehicles on public roads.

5. How long does delivery take?

Once your documentation has been verified, delivery usually takes 2-5 working days. Expedited options may be available for an additional fee.

6. Do you offer next-day delivery?

Yes, we offer next-day delivery options on most orders if placed before a specified cut-off time and all required documents are provided.

7. What materials are used for the number plates?

Our number plates are made from high-quality acrylic that is durable and weather-resistant, ensuring longevity and visibility in all conditions.

8. Can I buy just the number plate backing or fixings?

Yes, we offer a range of accessories including number plate backing, fixings, adhesive pads, and screws for easy installation.

9. Are your plates suitable for electric or hybrid vehicles?

Yes, we can supply the required green strip for electric and hybrid vehicles as per the latest UK government guidelines.

10. Can I return or exchange my number plate?

Since number plates are custom-made, returns or exchanges are only accepted if the plates are faulty or damaged on arrival. Please check your order details carefully before purchase.

11. Can I order a replacement for a lost or damaged number plate?

Yes, you can order a replacement, but you will still need to provide the required proof of identity and entitlement, even if you are simply replacing a lost or damaged plate.

12. Do you provide fitting services?

We do not offer fitting services directly, but our number plates come with easy-to-follow installation instructions, and we offer fitting kits if needed.

13. Are your plates compliant with MOT requirements?

Yes, our road-legal number plates are fully compliant with UK MOT requirements. They are made to the correct size, spacing, and reflectivity standards.

14. Can I add a private registration number to my plate?

Yes, you can order plates for your private registration, but you must have the appropriate documentation, such as a V750 certificate of entitlement, to prove ownership of the registration.

15. What size number plates do you offer?

We offer the standard UK size for cars and motorcycles, as well as bespoke sizes for imports, 4x4s, and other custom vehicles.

16. Do you offer 3D or 4D plates?

Yes, we offer both 3D gel and 4D acrylic number plates, which comply with UK regulations when used on the road.

17. What payment methods do you accept?

We accept a range of payment methods, including credit/debit cards, PayPal, and other secure online payment options.

18. How do I care for my number plate?

To maintain your number plate, clean it regularly with soapy water and a soft cloth. Avoid abrasive materials or harsh chemicals that could damage the plate.

19. Do you offer bulk discounts for trade customers?

Yes, we offer trade discounts for businesses ordering in bulk. Contact us for more information on trade pricing and partnerships.

20. Can I track my order?

Yes, once your order has been dispatched, we will provide tracking details so you can monitor the delivery progress.

This FAQ should cover most questions regarding the purchase of UK number plates.